Shipping Policy — SSG Garments

Last Updated: September 6, 2026

At SSG Garments, we are committed to delivering your order safely and as quickly as possible.

1. Order Processing

All orders are processed after order confirmation.

Orders are generally dispatched within 1–2 business days. Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Estimated delivery time after dispatch:

• Major Cities: 2–4 business days

• Other Cities/Areas: 3–6 business days

• Remote Areas: Delivery may take additional time depending on the courier service.

Please note that delivery times are estimates and may vary due to weather, public holidays, courier delays, incomplete addresses, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Shipping rates may vary depending on the delivery location, order value, package size, or available shipping service.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations.

For COD orders, customers are required to provide a valid phone number and complete delivery address so that the courier can contact them regarding delivery.

5. Order Tracking

Once your order has been dispatched, you may receive a tracking number through SMS, WhatsApp, email, or other available communication channels.

You can use the tracking number to check the status of your shipment.

6. Delayed or Failed Delivery

If a delivery is delayed because of incorrect/incomplete address information, an unavailable recipient, refusal to receive the parcel, or repeated delivery attempts, additional delivery charges may apply.

SSG Garments is not responsible for delays caused by the courier company or circumstances beyond our reasonable control.

7. Wrong or Damaged Parcel

If you receive a wrong, damaged, or defective product, please contact us as soon as possible after delivery.

Please keep the original packaging and provide clear photos/videos when contacting customer support so that we can investigate and provide an appropriate solution.

8. Address Changes

If you need to change your delivery address, please contact us as soon as possible before your order is dispatched.

Once the parcel has been handed over to the courier, we may not be able to change the delivery address.

9. Contact Us

For shipping-related questions or assistance, please contact:

SSG Garments
📧 Email: ssggarmints0.1@gmail.com
📱 Phone / WhatsApp: 03112303556

Thank you for shopping with SSG Garments. ❤️